Job Description
Job Description
Job Description
Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website:
We are looking for a Human Resource Business Partner to be a strategic partner in ensuring the success of the HR department functions such as onboarding, benefits, payroll, leave, performance management, employee relations, and enforcing company policies and practices. This is an incredible opportunity to champion best in class HR strategy, creating a healthy and engaging culture for all employees.
This is a full time, onsite position, based at our Hebron, KY warehouse.
Essential Duties and Responsibilities
- Consults with line management, providing HR guidance when appropriate
- Analyzes trends and metrics in partnership with the HR Director to develop solutions, programs and policies
- Partners with business leaders to develop and drive initiatives, fostering effective communication to line management and the associate population
- Assists with resolving complex employee relations issues. Conducts effective, thorough and objective investigations with ability to track outcomes and find proper resolution
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Oversees the administration of training programs to ensure successful outcomes.
- Administers and executes routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
- Acts as a benefits liaison for the warehouse, ensuring all employees have access to the benefits information and waive or enroll each month and ability to provide guidance on benefits questions or issues
- Maintains OSHA logs and workers comp claims for the site
- Assists with recruitment as needed by supporting background checks, interviews, contract negotiations, employee onboarding, succession planning, and performance evaluations
- Conducts exit interviews and employee questionnaires, analyzes data and makes recommendations to the management team for corrective action and continuous improvement
- Oversees the maintenance of employee records in HRIS and other systems
- Maintains compliance with federal, state and local employment and benefits laws and regulations
- Maintains the badge system to ensure accurate access for all associates
- Acts as a contact person for vendors when needed
- Performs various other duties as assigned, such as administrative or data entry tasks required for proper filing of documents and accurate timekeeping/HRIS records.
Qualifications
- Bachelor's degree
- 3+ years experience in an HR Generalist role or higher where independent decision-making and self-initiative were demonstrated.
- Prior experience in a manufacturing, warehouse, or retail environment preferred
- Ability to work onsite 7am-3:30pm M-F schedule, with ability to assist on night shift or earlier if needed
- Experience resolving complex employee relations issues
- Bilingual strongly preferred (Spanish)
- Experience with Workday strongly preferred
- Experience building culture and employee engagement
- Working knowledge of employment law, including FMLA, ADA, FLSA, OSHA, ACA regulations
- Benefits liaison experience
- Outstanding interpersonal, oral, and written communication skills
- Excellent computer skills including Microsoft Office Products and Google Suite
- Ability to manage diverse workload in a fast-paced environment and the ability to multitask
- Ability to maintain a calm and professional demeanor when handling difficult situations
- Self-driven, organized, and proactive mindset
- High ethical and confidentiality standards
- Strong analytical skills and attention to detail
- PHR or SHRM-CP preferred
Physical Requirements
- Able to sit for 8-10 hours a day, with ability to walk on the warehouse floor when needed
- Able to use hands for fine manipulation, such as typing and grasping objects
- Able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
- Able to stoop, bend, reach, push and pull
Work Environment
- Working within an air-conditioned office environment, with regular responsibilities requiring presence in a warehouse that is not climate controlled
- Working around stationery and moving machinery
- Working around Forklifts, and Pallet Jacks
What is the hiring process?
- Initial phone interview with Pattern’s talent acquisition team
- Onsite interview & tour with a hiring manager
- Video interview with an additional department leader
- Video interview with Head of HR
- Professional reference checks
- Executive review
- Offer
Benefits
- Eligibility requirements apply to some benefits and may depend on your job group and length of employment. FT Direct Hire associates will be eligible for the benefits below. Temp and intern associates will not be eligible for these benefits until they have converted (other than Unpaid Time Off):
- Weekly Pay
- Medical, dental and vision
- 401k Retirement Plan with company match
- Awardco Recognition Program
- 3 weeks of Paid Time Off
- 8 Paid Holidays
- Life Insurance, Short Term Disability, Accident, and other voluntary insurance options
- Quarterly Unpaid Time Off Accrual FT- Five 8 hours shift: 24 hours UPT Accrual Per Quarter
- Health Spending Account (HSA) or Flexible Spending Account (FSA)
- Company sponsored life insurance and long term disability
- Employee Assistance Program (EAP)
- Unlimited coffee
- Casual atmosphere and dress
- Fully stocked marketplace with meals easily accessible
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Tags
Weekly pay, Full time, Contract work, Temporary work, Casual work, Work at office, Local area, Flexible hours, Shift work, Night shift, Early shift,