Job Description
Human Resources Manager
Join our team and live the Ollie-tude!: (Ollie's Core Values)
- BE A TEAM PLAYER - Associates are expected to be supportive and work together.
- BE CARING - How do I treat others with courtesy, dignity, and respect?
- BE VALUE OBSESSED - Live the "good stuff cheap" mindset.
- BE COMMITTED - Operate with grit, passion, tenacity, and action.
- BE GROWING - How do we get better every day?
- BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.
Competitive Benefits
- Medical, Dental, Vision, and RX coverage
- 401K, Company match begins at Associate enrollment
- Strong career growth & talent development culture
- 20% Associate discount on all Ollie's purchases
- Vast array of voluntary benefits
Position Overview:
Join a people-first HR team at Ollie's where your ideas drive change, your team has your back, and your work directly impacts thousands of associates. As the Human Resources Manager, you'll lead a team of 48 HR Business Partners (HRBPs) in supporting our dynamic workforce. This is a mid-senior level management role that manages associate relations, drives HR projects, and fosters cross-functional collaboration to improve the employee experience. You'll work closely with senior leadership to align HR initiatives with business goals while supporting organizational development, succession planning, and team growth strategies through efficient use of HRIS and change management practices.
Primary Responsibilities:
- Leadership & Team Management:
- Lead and mentor a team of 48 HR Business Partners in associate relations, performance management, and development.
- Build a collaborative, high-performing HRBP team aligned with company culture and business goals.
- Support HRBPs in managing complex employee relations issues, offering conflict resolution, case management, and coaching.
- Associate Relations:
- Lead the team in addressing associate relations issues, ensuring fair and consistent resolutions while maintaining compliance with company policies and legal requirements at all levels of the organization.
- Advise on performance management and promote a productive work environment.
- Partner with business leaders to improve engagement and retention, leveraging data-driven insights.
- Project Leadership & HR Initiatives:
- Lead and manage key HR projects such as workforce planning, talent management, DEI, and engagement programs.
- Ensure effective execution of HR initiatives, maintaining operational efficiency and associate satisfaction.
- Apply change management strategies to guide transitions and drive adoption of new programs and processes.
- Cross-Functional Collaboration:
- Collaborate with senior leaders to align HR initiatives with long-term company goals.
- Work with business leaders across departments to align HR strategies with workforce needs.
- Advise and partner with leaders to support workforce planning, talent acquisition, and succession planning.
- Facilitate cross-functional communication for cohesive approaches to engagement and performance management.
- Training Content Development & Facilitation:
- Design and deliver training programs that address key HR topics such as leadership, performance management, and compliance.
- Lead the creation of training materials, including presentations, guides, e-learning modules, and job aids, to ensure that content is relevant, engaging, and aligned with business needs.
- Facilitate training sessions for associates and leaders ensuring effective delivery and engagement.
- Monitor the effectiveness of training programs and provide feedback to improve content, delivery methods, and overall learning outcomes.
- Support the ongoing development of a training culture within the organization, promoting continuous learning and development opportunities for associates at all levels.
- HR Strategy & Reporting:
- Ensure compliance with all relevant employment laws, regulations, and internal policies.
- Collaborate with SVP of HR and HR leadership to refine and implement long-term strategies that support a positive work culture and drive organizational development.
- Leverage HRIS systems to manage employee data, streamline workflows, and ensure reporting accuracy.
- Prepare reports and updates on HR initiatives, metrics, and performance indicators for senior leadership.
Qualifications:
- High School diploma or equivalent required.
- Higher education, four-year degree related to human resources management preferred.
- Minimum of 5 years of experience in human resources is required.
- Knowledge of state and federal regulations to ensure compliance.
- Possess the ability to work effectively in a professional environment.
- Ability to perform presentations.
- Ability to exercise sound judgment.
- Ability to effectively communicate with all team members as well as guests.
- Ability to operate all equipment necessary to perform the job.
- Ability to complete assignments in the time allotted.
Physical Requirements:
- Physical ability to sit for extended periods and work at a computer.
- Ability to work in a constant state of alertness and safe manner.
- Ability to see, hear, and speak regularly.
- Ability to communicate effectively with all levels of the organization.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
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