Job Description

Job Posting Title

Operations Administrator

Reports to: TSP

Position Overview

Operations/Administrator is responsible for providing administrative support to the Director of Fleet Maintenance, also helping drivers with scheduling their vehicle for repairs both on the phone and in person.

Job description

Key Duties and Responsibilities

Responsibilities include but are not limited to:

· Create Repair orders/ Service writer

· Check for preventive maintenance services based on vehicle milage

· Add additional jobs to the repair order that are found on vehicle inspections

· Review and close invoices

· Bill customers

· Schedule mobile repair service as needed

· Communicate with customers and other departments within the company Answering status updates regarding the trucks

· Call dealers to check for warranty coverage / set up warrant repairs and appointments

· Create daily status report list

· Process vendor invoices/ PO's

Skills and Requirements

· Must have a minimum of 2 years’ experience in an administrative role

· Must have strong communication skills

· Must be able to quickly resolve people’s problems

· Ability to maintain calm and professional in stressful situations

· Excellent organizational and time-management skills

· Strong oral and written communication skills

· Proficient in Microsoft Office Suite

Prior experience working in a truck or automotive repair shop and/or dealership environment.

Strong understanding of shop operations, workflows, and industry standards.

Ability to work effectively in a fast-paced, hands-on service environment.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

This position is scheduled from 7:30 a.m. to 4:00 p.m., Monday through Friday.

The hourly compensation range for this position is $23 to $30 , based on experience and qualifications.

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